Linking Your Account
If you have already shopped, created a selection sheet or quote, or purchased a sample in a Tile Shop showroom you will need to link your account. To do this you will need your Customer ID, Phone Number and email associated with your account.
Your Customer ID can be found on a recent receipt or quote under the reference Customer Number. If you do not have a recent quote or receipt you can call your local store or customer service and they will provide this to you. If you receive an error code or need further assistance reach out to customer services at 888-398-6595.
Pro account features
Billing
Access invoices and credit memos, make payments, view your monthly statements and more.
Rewards
See your current Rewards status, how close you are to the next tier and your exclusive Pro perks.
Orders
View your order history, status and details here or reference in-store selection sheets and quotes.
Frequently Asked Questions
Still have questions?
Contact your local store or our customer service department at 888-398-6595.